Terms & Conditions

Terms and Conditions outline the rules, rights, and responsibilities users must follow when using Run On Web. They cover aspects like account usage, payments, refunds, data privacy, and limitations of liability. By accessing the app, users agree to comply with these terms, ensuring a fair and secure experience for all.

Introduction

Welcome to Run On Web (the “Application”), provided by IdeasNew InfoTech (“we,” “us,” or “our”). These Terms & Conditions (the “Terms”) govern your access to and use of the Application. By using or accessing our services, you agree to comply with and be bound by these Terms, our Privacy Policy, and any additional terms applicable to specific services provided by the Application. If you do not agree with these Terms, you must not use the Application.

Definitions

  1. Application: The software application provided by IdeasNew InfoTech for mobile or desktop platforms.

  2. User: Any individual or entity who accesses or uses the Application.

  3. Services: Any features, functions, or content provided by the Application, including user-generated content, premium services, or technical support.

  4. Account: The user profile created to access the full range of features in the Application.

User Account

  1. Registration: In order to use certain features of the Application, you may required to create an account by providing personal information such as your name, email address, and a secure password.

  2. Account Security: You are responsible for maintaining the confidentiality of your account credentials. If you suspect unauthorized access to your account, you must immediately notify us. We will not be responsible for any loss or damage arising from your failure to protect your account information.

  3. Accuracy of Information: You agree to provide accurate, current, and complete information when registering and to update such information when necessary to maintain its accuracy.

User Responsibilities

  1. Prohibited Use: You agree not to engage in any activities that violate applicable laws or regulations. This includes, but is not limited to, illegal activities such as fraud, hacking, data mining, or spreading malicious software (e.g., viruses or malware).

  2. Responsibility for Actions: You are solely responsible for any actions taken from your account and agree to bear all consequences of misuse, including legal ramifications

License

  1. Grant of License: Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use the Application on your personal device. This license is for personal, commercial use only, unless otherwise expressly stated.

  2. Content Restrictions: You are prohibited from posting, uploading, or distributing content that is illegal, defamatory, offensive, or infringes upon any third-party rights

  3. Restrictions: You are not permitted to:

    • Modify, adapt, or translate the Application or any part of it.
    • Reverse-engineer, decompile, or disassemble any part of the Application.
    • Distribute, sell, or sublicense the Application without our express written consent.

Intellectual Property

  1. Ownership: The Application and all its content, including text, graphics, logos, software, and databases, are the property of IdeasNew InfoTech or its licensors and are protected by intellectual property laws, including copyright and trademark laws.

  2. User-Generated Content: If you upload or submit content to the Application, you retain ownership of such content. However, by submitting content, you grant IdeasNew InfoTech a worldwide, royalty-free, sublicensable license to use, display, and distribute that content for the purposes of operating and promoting the Application.

  3. No Transfer of Ownership: Nothing in these Terms grants you any right, title, or interest in the Application or its content, except as expressly set forth in the license above.

Privacy Policy

  1. Personal Data: Your use of the Application is subject to our Privacy Policy, which explains how we collect, use, store, and protect your personal information. By agreeing to these Terms, you also consent to the practices outlined in our Privacy Policy.

  2. Data Protection: We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no security system is completely secure, and we cannot guarantee the security of your information.

  3. Responsibility for Actions: You are solely responsible for any actions taken from your account and agree to bear all consequences of misuse, including legal ramifications

Termination

  1. Termination by Us: We reserve the right to suspend or terminate your access to the Application if you violate these Terms, engage in illegal activities, or cause harm to the Application or its users. We may also terminate your account if it is inactive for a prolonged period.

  2. Termination by You: You may terminate your account at any time by contacting us or following the provided instructions in the Application. Termination will result in the loss of access to your account and its associated data.

  3. Effects of Termination: Upon termination, you will no longer have access to your account or any premium services. However, you remain responsible for any outstanding payments or obligations.

Limitation of Liability

  1. Indirect Damages: In no event will we be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, data, or business opportunities.

  2. Maximum Liability: Our total liability under these Terms will be limited to the amount you paid for the services within the last 12 months, regardless of the cause of action.

Indemnity

  1. You agree to indemnify, defend, and hold harmless IdeasNew InfoTech, its affiliates, and its employees from any claims, losses, damages, and expenses (including legal fees) arising out of or in connection with:

    • Your use of the Application.
    • Your violation of these Terms.
    • Your violation of any third-party rights.

Modifications

  1. Changes to Terms: We may update or modify these Terms at any time. If we make significant changes, we will notify you via email or within the Application. By continuing to use the Application after such changes, you agree to the updated Terms.

  2. Version History: It is your responsibility to review these Terms regularly to stay informed about any updates or changes

Governing Law

  1. These Terms will be governed by and construed in accordance with the laws of Indian government. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Indian government

Privacy Policy

Last Updated: 01/02/2025

Welcome to Run On Web (“Application,” “we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our application and related services.

By accessing or using Run On Web, you consent to the data practices described in this Privacy Policy. If you do not agree with our practices, please do not use the Application.

Information We Collect

When you register on our website to use one of our products, or to subscribe to one of our services , or fill in one of our contact forms, you voluntarily give us certain information. This typically includes your name, company name, email address, and sometimes your phone number, address , as well as a personal password.

How We Use Your Information

  1. Providing and maintaining services: To ensure smooth operation, troubleshoot issues, and enhance performance.

  2. Customer support: To respond to your queries, provide assistance, and resolve complaints.

  3. Marketing and communication: To send you promotional materials, service updates, and newsletters (only with your consent).

How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information under the following circumstances:

  1. With Service Providers: We may share your information with trusted third-party service providers who assist us in:

    • Data hosting and storage.
    • Payment processing.
    • Customer support

  2. Legal and Compliance Reasons: We may disclose your data if required by law or if we believe such action is necessary to:

    • Comply with legal obligations or government requests.
    • Enforce our Terms & Conditions.
    • Detect, prevent, or investigate fraud, security threats, or illegal activities.

Data Storage and Security

We take data security seriously and implement appropriate measures to protect your information.

  1. Data Retention

    • We retain your personal data only as long as necessary for the purposes outlined in this policy.
    • If you delete your account, we will remove your personal information, except for data required to comply with legal obligations or resolve disputes.

  2. Security Measures: We use industry-standard security practices, such as:

    • Data encryption (SSL/TLS)
    • Secure cloud storage.
    • Restricted access controls.
    • Regular security audits.

Your Rights and Choices

  1. Access and Correction: You can request access to the personal data we hold about you and correct any inaccurate information.

  2. Data Deletion: You can request that we delete your personal data. However, some information may be retained to comply with legal requirements.

Children's Privacy

  1. Our services are not intended for children under the age of 13 (or relevant age based on your region). If we discover that we have collected data from a child without parental consent, we will delete it immediately.

Changes to This Privacy Policy

  1. We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

  2. We will notify you of major updates via email or an in-app notice

  3. Your continued use of the Application after updates signifies your acceptance of the revised policy.

Refund and Cancellation Policy

Last Updated: 01/02/2025

At Run On Web, we strive to ensure customer satisfaction. This Refund and Cancellation Policy outlines the terms under which users can cancel their subscriptions, request refunds, and understand the process involved. By using our services, you agree to this policy.

Cancellation Policy

  1. Subscription Cancellation

    • Users can cancel their subscriptions at any time through the account settings in the application or by contacting customer support.
    • Cancellation will prevent future billing but does not result in a refund for the current billing cycle.
    • After cancellation, users can continue to access premium features until the end of the paid subscription period.

  2. One-Time Purchases

    • One-time purchases, including in-app purchases, are non-refundable and non-cancellable once completed.
    • If a purchase was made by mistake, users must contact customer support within 24 hours for assistance.

  3. Free Trials

    • If the Application offers a free trial, users must pay for the subscription before the trial period ends to avoid subscription cancellation.
    • Once the trial converts into a paid subscription, the standard refund policy applies.

Refund Policy

We offer refunds under limited circumstances as outlined below:

  1. Eligibility for Refunds

    • Technical Issues: If the service is unavailable due to technical errors from our side, and we are unable to resolve the issue within 7 - 10 business days.
    • Duplicate Charges: If a user is charged multiple times for the same service due to a billing error.
    • Unauthorized Transactions: If unauthorized purchases were made due to account security breaches (users must report such cases within 7 - 10 days).
    • Failure to Deliver Services: If a purchased feature or service is not provided as promised and support is unable to resolve the issue.

  2. Non-Refundable Situations

    • Change of mind or personal reasons.
    • Partial usage of a subscription.
    • Failure to cancel a subscription before renewal.
    • Incomplete requests due to user error.

Refund Request Process

  1. How to Request a Refund

    • Contact our support team at [email protected] or through call to +91 903 562 4187
    • Provide the following details: Name, registered email address, transaction receipt and Reason for the refund request.
    • Wait for a response from our team, typically within 5-7 business days.

  2. Refund Approval & Processing

    • If a refund request is approved, it will be processed within 7-10 business days.
    • We are not responsible for delays caused by banks or payment processors
    • Regular security audits.